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PRIVACY POLICY
Privacy Policy for Products, Services and Events
This privacy policy applies to all users of EDASIM LLC’s products and services, as well as the events and meetings promoted by it. The objective is to clarify the practices carried out in relation to the privacy of information and reinforce the commitment to digital security. Our general privacy practices applicable to the treatment of collected data are described here.
Commitment
At EDASIM LLC we recognize the importance of data protection and we are committed to the principles inherent to said security in the terms of the data protection regulations, in order to safeguard the fundamental rights and the free development of the personality. This commitment extends to all company units in South America and abroad, and is required of both partners and suppliers.
Definitions
For your better understanding, we stipulate the following definitions and descriptions:
- “Privacy Policy” or “Policy” is the document that informs users of products and services or participants of events and forums promoted by EDASIM LLC, which will control and ensure the data provided and the rights of its owners;
- “Terms and Conditions of Use” or “Terms” is the document that regulates the contractual relationship between the contracting party/user and EDASIM LLC, as well as other essential rules for good practices between the parties.
- “User”: natural person to whom the data for access to EDASIM LLC’s products and services refer;
- “Participant” is the natural or legal person who, on their behalf or on behalf of another, accesses the means of advertising EDASIM LLC’s products and services; such as promotional events or forums;
- “Data”: any digital or physical information relating to a natural person identified or identifiable as an user. The identifiable user is one who can be directly or indirectly identified, especially when linked to an identifier (pseudonym, identification code, location data, etc.);
- “Treatment” is an operation or set of operations, whether by automated means or not, carried out on data or data sets;
- Service: each and every one of the services provided by EDASIM LLC online or offline, through user support tools and partner companies;
- Website: it is the entire electronic page of EDASIM LLC that carries out the dissemination of products, services and events;
- Product: it is any product offered by EDASIM LLC, owner of its rights in favor of users and Partner Companies, which groups “help desk” or “service desk” tools;
- Profile: it is any form of automated treatment, based on personal, physical or digital data, which consists of using said data to evaluate certain personal aspects, specifically, to analyze or predict aspects related to their professional performance, economic situation, health, personal preferences, interests, reliability, behavior and location;
- Database: it is the structured set of data (physical or digital), accessible according to specific criteria, whether centralized, decentralized or functionally or geographically distributed;
- Controller: it is EDASIM LLC, which is responsible for decisions regarding the processing of personal data.
- “Operator” is the person, natural or legal, contracted by EDASIM LLC, who performs the processing of personal data on behalf of the data controller, as a subcontractor;
- Consent or Acceptance: it is the expression of will, free, specific, informed and explicit, by which the user accepts, through an unequivocal positive statement or act, that the data that concerns him or her be processed.
- “Contractor” or “Partner” is the natural or legal person who has contracted EDASIM LLC’s products or services;
- Platform: it is the place where data is collected, which can be digital or physical, due to access to EDASIM LLC’s products, services or events.
Acceptance of Terms and Policies
The acceptance by the user of the “Terms and Conditions of Use” and the “Privacy Policy”, on their behalf or on behalf of a legal person, is the legal act that materializes the enjoyment of the products and/or services of EDASIM LLC, allowing access to them. The user declares to have full knowledge, understanding and agreement that the data and information requested are intended for the adequate provision of services and the offer/use of EDASIM LLC’s products.
How Data is Collected
Data entry on the platform complies with the guidelines established by the Contracting Party and EDASIM LLC, regarding products and services or participation in promoted events. The user and/or the contracting party are responsible for the veracity of the information provided during the collection, and EDASIM LLC, exempt from responsibility for the data entered and its updating, in accordance with the information protection and security regulations. Data collection takes place in the following cases:
- access and use of the websites and other services provided by EDASIM LLC, when the information necessary for the "access and treatment" and activities of the user during the visit to the platform was recorded;
- in response to requests for information/support from users and participants that can be personalized by them after registration;
- in the use of any cloud computing service of EDASIM LLC, to allow the use of the characteristics of the product, a better experience and other facilities and inherent comforts;
- through the user's contact with partners and others interested in EDASIM LLC’s products and services, by providing contact information;
- information from visiting users registered on the platform and, due to the need for security and protection of the people involved in certain situations, the possibility of monitoring via camera, without neglecting security, data protection and its purpose;
- in marketing tools, through the interaction of EDASIM LLC and users interested in its products and services (with the option of receiving, or not, contacts of new products and services);
How Data is Processed and Responsible Parties
The data provided by the user is transmitted by the contracting party to EDASIM LLC, through the available platform and with a view to the maintenance/execution of the services. The treatment of the data entered in the platform has the following purposes:
- proper identification;
- provision and fulfillment of obligations arising from the supply of products and services;
- proper handling of requests and information that users have in the business relationship;
- allow user access and navigation;
- assure EDASIM LLC of its rights and obligations inherent to its products, services and events, in accordance with current legislation;
- collaborate and/or comply with the ordinances of the competent public authorities;
The Rights of Users
In accordance with the Data Privacy Policy, the User may request:
- confirmation of the existence of data processing;
- access your data, generating a copy of what you have entered on the platform;
- correction of incomplete, inaccurate or out-of-date data;
- data portability upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;
- deletion of data with the consent of the owner, except in the cases provided by law;
- information about the possibility of not giving consent and about the consequences of refusal;
- revocation of consent.
If you believe that our processing of your personal information does not comply with applicable data protection laws, you may contact us at privacy@edasim.com
The Need for Data Security Cooperation
EDASIM LLC, attentive to the best market practices and the importance of data protection, declares that it makes every effort to guarantee the security of its users and the information entrusted to it. However, these implementations require the collaboration of the protected parties themselves, following the guidelines of the technicians, the security recommendations and the need to comply with the laws and regulations inherent to data protection in the contracting party itself.
Change in the Privacy Policy of the Platform
Innovations, adaptations and compliance with legislation are the pillars of EDASIM LLC’s policy. Therefore, these policies are not static over time, being modified with the adoption of new technologies, filling in the gaps and adapting to changing legislation. In this way, EDASIM LLC may modify these Privacy Policies at any time and unilaterally. In these cases, the users and contracting parties will be duly notified through the appropriate communication channels or the platform, and must consent to the modification in order to access the products and services.
Data Exchange and International Transfers
As an international company, EDASIM LLC offers a wide range of products and services with international business processes, management structures and technical systems. Therefore, the user gives his SPECIAL consent to the “Term” and the “Policy”, authorizing the exchange of his data with our subsidiaries in other countries and with selected international suppliers/partners of EDASIM LLC, enabling the offer of products and/or services suitable for your profile.
If EDASIM LLC decides to sell, buy, merge or reorganize businesses in some countries, this information may be presented to potential buyers or received by sellers. In view of this, the necessary measures will be taken to safeguard the data that, as the data controller, are under your responsibility, under the terms of the law, respecting the minimum conditions of protection.
It is important to inform that, in certain circumstances, the data is subject to request by the competent public authority, through resolutions or judicial procedures or administrative processes.
Data Life Cycle
EDASIM LLC is aware of the life cycle of the data entrusted to it. Thus, through its policy, at the end of data processing, it will be verified that the purpose has been achieved or that the data is no longer necessary or relevant, safeguarding the public interest. The personal data will be deleted once its treatment is finished, within the scope and technical limits of the activities, authorized conservation for the following purposes:
- compliance with a legal or regulatory obligation by the data controller;
- study by a research organization, guaranteeing, whenever possible, the anonymization of personal data;
- transfer to a third party, provided that the data processing requirements established in the privacy policy are met, or
- exclusive use of the person responsible for the treatment, being prohibited its access to a third party, and provided that the data is anonymized.
The user declares to have read, understood and accepted all the provisions of this Privacy Policy, far from any vice or coercion.
CONTACT US
Edasim, LLC
Canada & United States
-
2875 NE 191st St, Ste 500
Aventura, FL 33180, USA - + 1 954 374 9125
- +1 305 318 8775
- edasim@edasim.com
- MON - FRI 8:00 - 18:00
EDASIM ©2023 All rights reserved.
DISEÑO WEB // ALFONSO ZAMBRANO // +573166216518